Check your shipping and delivery status for your Dell products, find answers to common questions, and resolve any issues with the ordering process.
You can check order status, track a delivery, print an invoice, and more through your online Order Status.
Request a return for all or part of your order online.
Access your Invoice online starting 48 hours after your order has shipped.
Get help to find your Order Number, Customer Number, check the Status of an Order, and much more.
Order change and returns frequently asked questions.
Answers to questions about Dell’s return policy, Refunds (credits) and more.
Answers to questions on invoices, packing slips and other shipping documents.
Answers to questions about Taxes and Payments on your Dell order.
Answers to questions about Dell cancelled orders, cancelling your order, missing or wrong items, orders that arrived damaged or were stolen.
Answers on how to update your login, change your email preferences, or combining your purchases from other accounts.
Let one of our friendly Order Support agents help you resolve any issue with your order after you purchase.
Check Customer Support request status by using a Service Request Number.
My Account frequently asked questions.